Apartment Hotel Manager or Management Couple Launceston
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About the role
Central Apartment Group is seeking a proactive and experienced Apartment Hotel Manager or Management Couple to oversee the smooth operation of our busy apartment hotel located in Launceston, Tasmania. This is a full-time role where you will be responsible for all aspects of managing the property to ensure the highest standards of guest service and satisfaction are consistently delivered.
What you'll be doing
Managing all daily operations of the apartment hotel, including reception, housekeeping, maintenance, and guest relations
Overseeing the recruitment, training, scheduling and management of the hotel team
Driving occupancy and revenue through effective marketing, pricing and yield management strategies
Maintaining brand standards and ensuring the property is well-presented at all times
Developing and implementing policies and procedures to improve operational efficiency
Managing budgets and financial reporting for the hotel
Identifying and addressing maintenance and repair issues to maintain the property
Providing exceptional customer service and handling guest enquiries, feedback and complaints
What We're Looking For
Significant experience (3+ years) in a hotel or apartment management role, preferably in a similar size and style of property
Strong leadership and people management skills, with the ability to build, motivate, and develop high-performing teams
Excellent customer service orientation and problem-solving skills
Proven track record in driving occupancy, revenue, and profitability
Hands-on experience managing all aspects of hotel operations
Strong commercial acumen and financial management skills
Working knowledge of property maintenance and repair requirements
Strong attention to detail and ability to multitask in a fast-paced environment
Ideal Candidate – Single Manager
The ideal candidate has extensive experience in hospitality management, with a solid understanding of property operations in the serviced apartment and hotel sector. You bring creativity, a proactive approach, and a coaching leadership style, focusing on employee growth and development. A genuine passion for hospitality, calmness under pressure, and a sharp eye for detail in facility, service, and product delivery are essential. Commitment to supporting your team helps foster a positive, high-performing workplace.
As a Couple/Management Team
As a management couple, complementary skills and hands-on experience are highly valued. At least one member should have strong maintenance experience, ensuring facilities are kept to the highest standard and any issues are resolved promptly. Together, you offer comprehensive knowledge of property and hospitality management, creativity, and a supportive leadership style. A shared passion for guest service, resilience under pressure, and meticulous attention to detail ensure smooth operations and an outstanding guest experience.
About us
Central Apartment Group (https://www.centralapartmentgroup.com.au) with our head office in Brisbane, specialises in the management and operation of apartment hotels across Australia.
Our philosophy is to create a "home away from home" environmentallowing our customers to stretch-out, work and relax in affordable comfort. Our focus is on providing Quality Accommodation in Superior Locations.
What we offer
At Central Apartment Group, we are committed to providing our employees with a supportive and rewarding work environment. You will have the opportunity to grow your career, work with a passionate team, and enjoy various benefits including:
We look forward to your application
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Salary match Number of applicants Skills match
Your application will include the following questions:How many years of people management experience do you have? How many years' experience do you have as a Hotel Manager? Which of the following statements best describes your right to work in Australia? How many years' experience do you have in a marketing role? How much notice are you required to give your current employer? Do you have customer service experience? How many years of hotel management experience do you have? Do you hold a current Responsible Service of Alcohol (RSA) certificate? If applying as a couple have you combined both resumes into the one document? What salary are you seeking if applying as a couple? What salary are you seeking if applying as a single Manager
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