At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.
As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.
Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you.
We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.
About Corporate
Our Group teams enable the broader business to perform - providing strategic, financial, legal, people and governance expertise. With roles across Australia, Singapore and the US, we're critical partners to the business and help shape Ampol's future.
We work across borders, collaborate widely, and lead with purpose - always looking for ways to improve how we operate, support our people, and deliver results.
About the role
As a P&C Assistant Advisor, you will join a centralised People Hub team, acting as the first point of contact for People and Culture queries across the organisation. This is a fast-paced, high-volume role where you will provide practical HR advice and support to managers, employees and candidates, while ensuring seamless delivery of core P&C processes. You will gain exposure across the full employee lifecycle, including policy interpretation, recruitment support, payroll coordination and employee case management, while contributing to continuous improvement initiatives within the People Hub.
This is a 12-month, max-term contract based in our Alexandria HQ with a hybrid working arrangement.
Key responsibilities
* Act as the initial point of contact for P&C enquiries via inbox and phone, triaging and allocating queries across the team
* Provide advice and support on HR policies, processes and non-complex employee matters
* Manage and coordinate non-complex employment cases and documentation including leave, resignations and return to work cases
* Support recruitment activities including interview coordination, pre-employment checks and candidate processes
* Assist with payroll maintenance and coordination during peak periods
* Contribute to reward, recognition and benefits program delivery
* Maintain accurate records and ensure compliance across HR systems and case tracking tools
* Prepare regular reporting including People Hub metrics, TA reporting and end-of-year requirements
* Collaborate with the wider People Hub team to improve processes, systems and service delivery
Qualifications & Experience
* Experience in HR, recruitment or payroll in an Administrator or Coordinator capacity
* Exposure to high-volume, transactional HR or payroll environments
* Strong understanding of HR policies and basic employment practices
* Excellent customer service skills with a focus on delivering high-quality outcomes
* Strong time management, problem solving and attention to detail
* Confident communication skills, both written and verbal
* Intermediate to advanced Microsoft Office skills and experience with HR systems
* Ability to work collaboratively in a team and contribute to continuous improvement initiatives
* Relevant tertiary qualification in Human Resources, Business or a related field is desirable
* Our total remuneration is competitive.
* We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
* We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
* Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Want to take your career to the next level? Apply today.
Job Description
At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.
As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.
Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you're deepening your expertise or taking on something new, we'll support you to power a career that works for you.
We're building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.
About Corporate
Our Group teams enable the broader business to perform - providing strategic, financial, legal, people and governance expertise. With roles across Australia, Singapore and the US, we're critical partners to the business and help shape Ampol's future.
We work across borders, collaborate widely, and lead with purpose - always looking for ways to improve how we operate, support our people, and deliver results.
About the role
As a P&C Assistant Advisor, you will join a centralised People Hub team, acting as the first point of contact for People and Culture queries across the organisation. This is a fast-paced, high-volume role where you will provide practical HR advice and support to managers, employees and candidates, while ensuring seamless delivery of core P&C processes. You will gain exposure across the full employee lifecycle, including policy interpretation, recruitment support, payroll coordination and employee case management, while contributing to continuous improvement initiatives within the People Hub.
This is a 12-month, max-term contract based in our Alexandria HQ with a hybrid working arrangement.
Key responsibilities
* Act as the initial point of contact for P&C enquiries via inbox and phone, triaging and allocating queries across the team
* Provide advice and support on HR policies, processes and non-complex employee matters
* Manage and coordinate non-complex employment cases and documentation including leave, resignations and return to work cases
* Support recruitment activities including interview coordination, pre-employment checks and candidate processes
* Assist with payroll maintenance and coordination during peak periods
* Contribute to reward, recognition and benefits program delivery
* Maintain accurate records and ensure compliance across HR systems and case tracking tools
* Prepare regular reporting including People Hub metrics, TA reporting and end-of-year requirements
* Collaborate with the wider People Hub team to improve processes, systems and service delivery
Qualifications & Experience
* Experience in HR, recruitment or payroll in an Administrator or Coordinator capacity
* Exposure to high-volume, transactional HR or payroll environments
* Strong understanding of HR policies and basic employment practices
* Excellent customer service skills with a focus on delivering high-quality outcomes
* Strong time management, problem solving and attention to detail
* Confident communication skills, both written and verbal
* Intermediate to advanced Microsoft Office skills and experience with HR systems
* Ability to work collaboratively in a team and contribute to continuous improvement initiatives
* Relevant tertiary qualification in Human Resources, Business or a related field is desirable
Benefits
* Our total remuneration is competitive.
* We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
* We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
* Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Want to take your career to the next level? Apply today.
Additional Information
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We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
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