Job Title
Banking Consultant, Robina QLD – Suncorp Bank
Req ID: not specified — Department: SB SEQ South Division: Suncorp Bank — Location: Robina
About Us
At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.
As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role
As a Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer targets including addressing customers' transactional banking needs.
Role Location
Robina Branch Shop, Robina Town Centre Drive, Robina QLD
Role Type: Permanent, Full‑time (37 hrs / week)
What will your day look like?
* Generate opportunities for deposits and home lending using the agreed sales process.
* Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
* Assess customer needs through open and targeted communication with customers and recommend appropriate options using the agreed sales process.
* Provide accurate and timely service by processing over‑the‑counter transactions (deposits, withdrawals and transfers) in an efficient and accurate manner.
* Actively promote and support customers in the use of alternative electronic distribution methods for conducting day‑to‑day banking (e.g. ATM, Phone Banking, Internet).
* Support and demonstrate a risk management culture in line with Suncorp Bank's values.
* Proactive identification and escalation of risks and issues related to your role responsibilities.
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