Peter Warren Automotive Holdings
is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over **** dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.
About the Role:
We are seeking a motivated and enthusiastic
Parts Interpreter
to join our team and work primarily from our
Warwick Farm
Dealership. The successful applicant will have a positive can-do attitude and a willingness to learn.
The position will involve the following:
Liaise with customers to assist with Spare Parts and Accessories enquiries
Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
Use of online Manufacturer's portal to locate and source parts.
Respond to phone and email enquiries from dealerships, ensuring part requirements are accurately identified and fulfilled
Processing of Customer orders and/or quotes through the DMS system (ERA)
Assist with stock checking and order processing
Working as part of a team to provide & maintain a high level standard of customer service
The successful candidate will need the following:
Experience with parts or the automotive industry preferred, or an eagerness to learn
Exceptional interpersonal and customer service skills
Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
Ability to work well under pressure
Excellent time management and organisational abilities
Strong problem-solving skills with great attention to detail
Experience with dealership systems or parts cataloguing is a bonus
Benefits:
Training pathway and growth opportunities provided
Embrace development and mentoring from your team, fostering personal and professional growth
Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
Exclusive discounts on vehicles, parts and servicing
Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
Lifestyle discounts, including Gym memberships and retail discounts
Paid parental leave to support you and your family
If you think this role is right for you, please apply today by completing our online application.
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