Job Title: Commis Chef
Reports to: Executive Chef
Position Overview:
To work in a safe, efficient and hygienic fashion while ensuring that the high quality food standards of the Hotel are maintained.
Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community. We achieve our Vision and Purpose by delivering on our goals and values.
Our Goals
* Growing revenue above market
* Maximise assets
* Business transformation
Our Values
* Empowerment: We make it happen
* Possibilities: We evolve and innovate
* Community: We make the connection
Main Duties
* Assist with menu preparation and ensure adequate supplies are available for service
* Follow food hygiene and health and safety procedures
* Liaise with front of house employees regarding the availability of menu items, additions to the menu and any relevant changes
* Supervise the kitchen in the absence of more senior chefs, delegating duties and responsibilities as necessary
* Prepare and present menu items to high level maintaining excellent presentation standards
* Produce items within the cost margins specified
* Follow the first in first out policy
* Work with and coordinate the work of cooks and apprentices in the preparation and production of food
* Keep all working areas clean and tidy
* Ensure all equipment is maintained, serviced and cleaned
* Liaise with the stewarding team to ensure cleanliness and required kitchen equipment par levels are met
* Openly communicate with staff ensuring all relevant information is passed on
* Report any problems to the senior Chef in charge.
* Assist with the facilitation of on-the-job training programs to meet brand and service standards
* Perform any other duties as requested by the employer.
Behaviours
* Good communication
* Clean and tidy
* Works safely
* Good personal hygiene
* Helpful and courteous.
Customer Service
* Ensure that customers are served in a friendly, professional, timely and diligent manner
* Offer assistance to hotel customers and make them feel welcome
* Promote the employer's services and facilities to customers when appropriate
* Assist in maintaining customer service standards set by the employer
* Respond to customer requests in a professional and timely manner
* Treat all internal and external customers with respect, understanding and appropriate cultural sensitivity.
Systems and Procedures
* Follow the policies and procedures of the employer as outlined in the Team Handbook, EVT Policy Booklet and standard operating procedures
* Abide by the employer's information technology and finance policies
* Scan on and off for each shift using the EmpLive wall clock or mobile phone application
* Check rosters and apply for annual leave using EmpLive
* Log in to Dayfroce regularly to access payslips and update personal details
* Ensure customer and employee information or transactions are kept confidential during or after employment with the company
* Take responsibility to ensure all required tasks are completed accurately and within given time frames
* Complete all assigned opening and closing duties and daily tasks and ensure a concise hand over.
ELEVATE
* Maintain appearance in line with the employer's presentation and grooming standards
* Embrace the EVT Vision, Purpose and Values in your work
* Maintain integrity, honesty and confidentiality in all business undertakings in line with the EVT Code of Ethics and Business Conduct
* Treat all employees with respect
* Participate in training and development programs provided by the employer
* Attend scheduled meetings as required.
Work Health & Safety
* Work safely at all times following the employer's WH&S and environment policies
* Use correct manual handling techniques
* Ensure all employees and customers are provided with a workplace free of inappropriate behaviors including discrimination, harassment, bullying and victimization
* Ensure correct use and storage of chemicals
* Wear and/or use personal protective equipment as necessary
* Ensure the work area complies with the highest standards of cleanliness
* Maintain a tidy work area and a healthy and safe working environment
* Follow procedures to minimise your impact on the environment and prevent pollution
* Report any health or safety hazards, faults, repairs, broken or damaged equipment and cleaning needs to your manager or the Duty Manager
* Report any accidents, injuries, incidents or near misses to your manager or the Duty Manager immediately
* Follow any return to work and rehabilitation instructions as directed
* Abide by the employer's Fit4Wk policy
* Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturer's specifications
* Know the employer's fire and evacuation procedures and follow all instructions given to you in the event of an emergency
* Act in accordance with legislation and regulations as currently applicable in the state of Queensland
* Follow the employer's food hygiene and food safety program.
Training
* Kitchen policies and procedures sign off as assigned
* Kitchen training courses – Bacteria, Chemicals, Storage
* Attend and actively participate in training programs as required by the employer.
* Daymaker Welcome
* Work Health and Safety training (incorporating Fire Evacuation, Manual Handling and Ethics and Conduct)
* Chemical Handling training
* Food Hygiene and Food Safety training
* Customer service skills course
* Online learning courses completed annually and as assigned
* Policy and procedure sign off annually and as assigned
* Other training as determined relevant to your position.