Are you our next rising star? Continue your career with us as a Premium Guest Executive! For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. As the Premium Guest Executive, you will be reporting directly to the Guest Manager providing excellent guest service and the ability to develop and maintain key relationships increasing visitation to The Star Sydney. This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver an exclusive service for our VIP members. A few of your responsibilities: Managing a dedicated Hosting List of Local Platinum & Diamond members Meeting individual KPIs regarding sales budget targets and the activation of hosted members Maintaining and developing strong interpersonal relationships Representing The Star at hosted events and promotions both on and off site Managing member local accommodation and restaurant reservations requests What are we looking for: Prior 2 years Gaming / VIP Host experience Previous Sales / Guest Service experience in a fast-paced environment Strong computer, written and verbal communication skills Ability to work in a 24/7 environment About you: You are a customer focused and passionate individual when it comes to providing excellent guest experience. You are an empathetic individual who uses active listening skills when communicating and problem-solving issues that arise. Your role will be pivotal in shaping the success of our premium guest experience at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. It’s your time to SHINE! Click on the link below to make your next career move with The Star.