* Unique leadership opportunity within NSW's largest regional Council
* Make your mark by driving system, process and debt management improvements
* Permanent opportunity, hybrid working that YOU design to ensure you're there for the moments that matter most
As a member of our team, you will co-create the city. Your ideas and efforts directly shape the places where you and your community live, work, and play. This is a unique opportunity where your leadership will directly influence how we deliver essential services to our community and support the financial sustainability of the largest regional council in NSW.
A permanent opportunity has become available for a Rates and Revenue Manager to lead a high-performing team and drive innovation across the council's rating, revenue and debt management functions. This role will see you lead a team responsible for delivering high-quality customer service while ensuring the accurate administration and collection of approximately $203 million in rates and charges across more than 72,000 properties.
Responsibilities
* Lead a team to deliver high-quality customer service and manage collections of rates and charges.
* Drive improvements and reform, including the review and implementation of debt management strategies, strengthening systems and processes, and optimising service delivery through effective contract management.
* Oversee critical compliance and reporting functions, ensuring accuracy, transparency and alignment with legislative requirements.
* Provide expert insights to senior management and Council to inform revenue strategies, long-term financial planning and equitable rating structures.
* Foster a performance-driven culture, providing clarity, accountability and support to your team while managing competing priorities and resources.
Qualifications
* Previous local government experience.
* Strong technical expertise in rating, valuation and debt management matters.
* Strategic and technically strong leadership ability in a complex environment.
* Motivation to influence change, improve systems and deliver outcomes that matter to the community.
Benefits
* 35-hour working week with flexible/hybrid work arrangements model and optional 9-day fortnight.
* 4 weeks of annual leave, 3 weeks of personal leave, plus 2 additional paid public holidays.
* 17.5% annual leave loading yearly payment.
* Paid parental leave for primary carers.
* Industry leading employment conditions.
* Corporate fitness program from as little as $12.90 per fortnight.
* Access to a range of exclusive employee benefits programs including Novated Lease options and reward and recognition vouchers.
* Annual performance development plans and ongoing training and development opportunities.
* Leading the CN Way leadership program.
* Inclusion, Diversity & Equity (IDE) employee networks and initiatives.
* Access to Health & Wellbeing programs including an onsite physiotherapist, psychology, yoga and mental health ambassador groups.
We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged and respected.
People with diverse lived experiences (including but not limited to Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers and veterans) are encouraged to apply.
Apply directly. For assistance in the recruitment process or accessibility requirements, contact recruit@ncc.nsw.gov.au. You must have the right to live and work in Australia to apply for this job. CN do not accept unsolicited resumes, and we respectfully ask that recruitment agencies do not contact us at this stage.
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