About us
Don't just function, flourish.
With EVT Connect Hospitality.
The EVT Connect Hospitality team can be relied on for best-in-class insights into how to drive performance for the brand; from local talent development and operations, to driving market leading revenue strategies for third-party loyalty programs, distribution and brand standards.
About the Role
We are seeking a motivated and guest-focused Night Auditor to join our Front Office team.
This overnight role is essential to delivering exceptional guest experiences while ensuring the smooth operation of hotel systems, financial processes and overnight services.
Your Key Responsibilities
Greet and assist guests with a warm, professional approach
Complete check-ins, check-outs and overnight guest requests
Assist Night Managers with night audit procedures and balance daily financial transactions
Process payments accurately in line with accounting, PCI and cash handling standards
Upsell late check-outs, room upgrades, stay extensions and minibar items
Maintain front desk presentation and lobby standards overnight
Respond promptly and professionally to guest enquiries and concerns
Maintain guest confidentiality, key control and security procedures
Work collaboratively with all departments to ensure smooth overnight operations
Participate in training and development activities
What We're Looking For
Previous hotel or customer service experience preferred
Strong communication and interpersonal skills
Excellent attention to detail and organisational ability
Experience with Infor PMS or similar hotel systems preferred
Ability to work independently and remain calm under pressure
A positive, friendly and guest-focused attitude
Flexibility to work overnight shifts
Why Join Us?
Career development opportunities within EVT Connect Hospitality
Supportive and inclusive team environment
Accommodation and dining discounts across our hotel portfolio
Employee Assistance Program and wellbeing initiatives
Ready to Make a Difference?
Apply now and become part of Hotel Indigo Melbourne on Flinders — where every guest story begins with you.
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