Guest Services Role
Deliver exceptional guest experiences by providing warm and professional service.
* Manage front desk operations, including check-ins, payments, and bookings
* Respond to guest enquiries in a timely and courteous manner
Key Skills:
* Excellent communication and interpersonal skills
* Basic computer literacy and confidence using booking systems
* Ability to work independently and handle multiple tasks
Requirements:
* Previous customer service experience (hospitality preferred)
* A positive attitude and a calm, friendly approach under pressure
What You Will Do:
You will be responsible for greeting guests with a smile, managing bookings, and responding to guest enquiries. You will also handle payments, issue receipts, and coordinate with housekeeping and management. Additionally, you will perform laundry duties and prepare linen.
Why This Role Is Important:
This role is crucial in ensuring that our guests have an exceptional stay at the motel. You will play a vital part in creating a welcoming and efficient environment.
How To Apply:
To apply for this role, please submit your application with a cover letter and resume. We look forward to hearing from you!