$73,742.00 per annum + superannuation
Full Time, Fixed Term (Until 30th June 2026)
Wadawurrung/Geelong based role (hybrid work from home - 3 days a week in office)
About the role
This position offers the chance to work on new and evolving pieces of work along with the chance to gain exposure to and develop your skills with new systems.
You will be:
Processing appropriate and timely payments in relation to active claims that includes medical and other provider invoices, injured Worker reimbursements, weekly compensation, index certificates and documents
Proactively identifying the need for additional information to process entitlements and seek the appropriate source to obtain necessary information
Providing the team with the current status of claims on matters including payments, approvals and schedules
Identifying and escalating complex issues relating to legislation and policy to relevant team members
About you
You are an experienced specialist with a background in claims processing, auditing, accounting, contracts or information technology. Your strengths include your communication and organisational skills along with a person-centred approach to your work.
Additionally, you will possess the following skills and experience:
Previous experience specifically managing workers compensation claims in Victoria
Background in claims processing, auditing, accounting, contracts or information technology
Understanding of the Victorian workers compensation scheme, legislation and policies
Excellent communication and interpersonal skills, and a team-player attitude
High attention to detail and organisational skills
Excellent time management skills and the ability to prioritise tasks
Qualifications:
Working knowledge of insurance and medical terminology is desired
Ability to use WorkSafe's Tempus, Novus and ACCtion systems is desired
Working with Us
At WorkSafe, we aspire for every employee to feel connected, protected and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
Applications close 11:00pm on Wednesday 8th October 2025.
📌 Recovery & Support Payment Processor Geelong
🏢 WorkSafe Victoria
📍 Geelong