Laser 3D Gepps Cross, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Estimator Gepps Cross role at Laser 3DLaser 3D Gepps Cross, South Australia, Australia6 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Estimator Gepps Cross role at Laser 3DGet AI-powered advice on this job and more exclusive features.Secure a permanent, full-time role in a fast-growing industryUtilise your technical skills in 2D & 3D CADMaintain exceptional customer service standardsAbout Laser 3DLaser 3D is a national laser cutting, folding, and welding service provider operating since 1992, focusing on innovation and quality to provide cost-effective laser cutting solutions to Australian businesses.Laser 3D is part of the Stratco group, a leader in manufacturing and home improvement products across Australia and internationally.THE OPPORTUNITYWe seek an experienced Estimator with a customer service focus to join our team at Gepps Cross. This full-time, permanent role involves developing 2D drawings and 3D models for quoting, liaising with customers to ensure order flow, and maintaining high customer service standards.REMUNERATION$70,000 - $80,000 base salary plus superannuation, depending on experience.ResponsibilitiesPrepare quotes for laser cutting, engraving, folding, welding, and powder coating servicesInvestigate and resolve customer inquiries and complaints, escalating as neededProcess customer orders via emailDevelop and maintain relationships with customer contactsDevelop, update, and prepare 2D & 3D CAD drawingsCollaborate with production staff on manufacturability issuesMaintain customer drawing databases with proper version controlAbout YouStrong communication and problem-solving skills to build lasting relationshipsProficiency in 2D and 3D CAD software, SolidWorks preferredExperience in a similar Estimator roleFamiliarity with sheet metal products advantageousAbility to work collaboratively with teams and customersExcellent organizational skills with attention to detailEnthusiasm, energy, and a reliable attitude to enhance customer experienceRewards & BenefitsHealth & Wellbeing Initiatives, Traineeship & Apprentice Program, Career Development Opportunities, Paid Parental Leave, Employee Referral Incentive, Stratco Team Member Discount Card, Private Health Corporate Discount, Flu Vaccinations, Employee Assistance ProgrammeOUR EVPAt Stratco, our people are our future. We foster an inclusive, collaborative environment that promotes growth, innovation, and recognition. We are committed to fulfilling careers, ongoing learning, and safety — because Safety is paramount and we ensure our team 'Return Home Safe'.APPLICATION PROCESSIf you're motivated and ready to join a dynamic team, we'd love to hear from you! Successful candidates will be invited for an interview to discuss the role further. For more information about Stratco and careers, visit stratco.com.au/careers.
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