Counsellor - Carer Gateway National Counselling Service
Join to apply for the Counsellor - Carer Gateway National Counselling Service role at CatholicCare Sydney
Counsellor - Carer Gateway National Counselling Service
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Counsellor - Carer Gateway National Counselling Service
Salary: SCHADS Level 4 + Super + Salary Packaging Location: Lewisham Employment Type: FP - Full-Time Ongoing Department: Carer Counselling Service - Fiona's team
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* Use your counselling skills and experience to promote wellbeing for carers nationwide
* Counselling sessions conducted by phone, affording opportunity to work from home
* Base hourly rate $49.87 + super + salary packaging
This is an exciting opportunity to join our program during a period of rapid growth We're thrilled to expand our passionate and skilled team of professionals who provide phone counselling to carers dealing with anxiety, stress, and depression while caring for loved ones with disabilities, medical conditions, mental illness, or age-related fragility among others.
What You'll Be Doing…
The overarching purpose of the Carer Gateway is to support carers to build their capacity to sustain their caring role. The Carer Gateway National Counselling Service provides a crucial platform for carers across Australia to engage with credentialled, experienced & compassionate counsellors to reduce stress and isolation and improve wellbeing. The multifactorial impact of caring experiences on both mental and physical health are often very complex and unique to each caring situation. Our purpose is to support carers earlier in a proactive way by fostering wellbeing and sustainability in their caring role.
The counsellor will provide empathic, person-centred, evidence-based short to medium term counselling interventions individually tailored to meet the needs of carers who are experiencing stress, anxiety, depression and low mood among other. The successful applicant will perform assessment and counselling making use of principles informed by a variety of evidence based therapeutic modalities, in addition to occasionally conducting intake.
The Carer Gateway National Counselling Service is a national program operating Monday to Friday, from 8:00 am to 8:00 pm (outside of daylight savings) and 8:00 am to 9:00 pm during daylight savings. For more information on the Counselling Service please visit, https://counselling.carergateway.gov.au/s.
We have full-time and part-time (minimum of 3 days/week and must be available on Thursdays) opportunities available. Permanent shifts are undertaken between 8.00 am and 8.00 pm, Monday to Friday (non- daylight savings) and between 8.00 am and 9.00 pm, Monday to Friday during daylight savings. All staff are expected to undertake at least one evening shift per week.
This is an ideal opportunity to work within a friendly and highly professional team of experienced counsellors and utilise your valuable skills and experience to support carers nationwide.
What You Will Need…
Critical to this role will be your demonstrated clinical practice and counselling experience using a person-centred approach and evidence-based therapeutic modalities. You will also require knowledge of current Child Protection, Domestic Violence and Suicide Prevention best practices as well as other risk identification tools and skills.
You will be an excellent communicator and team player and be able and willing to work flexibly and adapt to a dynamic environment. While experience working with individuals caring for people with a disability, dementia and/or mental health concerns is not essential, it will be highly regarded.
Additionally, You Will Be Required To
* Demonstrate skills in providing counselling and crisis support to clients, including carers
* Deliver evidence-based telephone counselling and support services using primarily person centred and Third wave Cognitive Behaviour Therapy, Solution Focussed Therapy, Complex Grief and Loss Counselling and other therapeutic approaches
* Demonstrate authentic, compassionate and empathic responses in this front-line service delivery/Counselling role
* Demonstrate capacity to conduct assessments, develop and deliver collaborative treatment and case plans and implement ongoing maintenance plans
* Continue to maintain your accreditation and memberships
If you would like to find out more about the role, click apply to view the Position Description on our career website.
Requirements For Success
* Relevant work experience as a Qualified Counsellor with a minimum of 3 years counselling experience in Australia
* Relevant tertiary qualifications in Counselling or Social Work. Membership(s) is required with one of the following associations: minimum level 2 membership with the Australian Counselling Association (ACA), Provisional membership of the Psychotherapy and Counselling Federation (PACFA) or membership of the Australian Association of Social Workers (AASW)
* A willingness to learn and develop your skills
* Must be able to work on Thursdays and a late shift once a week and be flexible supporting your team
* Live in NSW and able to attend our Lewisham office during business hours for in person training or other team activities as required and Professional Development, Team Meetings and Supervision (the requirement is a minimum of at least once per week)
What Our Benefits Include…
* Professional Growth: Tailored professional development opportunities to support your career ambitions
* Work-Life Balance: Embrace flexibility and align your work and your life to enable you to thrive in a Family Inclusive accredited organisation,
* Tax Savings: Maximise your income with generous salary packaging, reducing your tax and increasing your take-home pay
* Generous Leave: Above-award annual and personal/carers leave, extended parental leave, and additional leave for celebration and graduation day
* Inclusive: Join a friendly and supportive organisation that values your contributions and voice
* Wellbeing: Free access to a premium mindfulness app, EAP counselling, yearly flu vaccinations, and a variety of wellbeing activities to make your workday more enjoyable
Choose a workplace that cares about your growth, happiness, and overall well-being. Join us today
Click Apply Now to view the Position Description and begin your online application
To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role. Applications that do not address the selection criteria or provide a resume only will not be considered.
Applications for this position close on 29 August 2025. Please submit your application as soon as possible as shortlisting for this position will commence immediately. Unsuccessful applicants may be placed on an eligibility list for future employment.
For enquiry and additional information please contact Kulsum Thakore, Talent Acquisition Partner at CatholicCare Sydney at kulsum.thakore@catholiccare.org
Who Are We And What We Do…
People are at the core of everything we do: from supporting and enhancing the wellbeing of our clients to the nurturing and development of our staff and their career aspirations.
CatholicCare Sydney is a leading not-for-profit and the social services agency of the Catholic Archdiocese of Sydney, supporting people from all walks of life. We're an organisation that promotes diversity and inclusion, and commits to the growth and wellbeing of our staff, empowering them to make a positive change to the community.
We welcome applications from individuals of all ages, identities, abilities, and cultures, including Aboriginal and Torres Strait Islander Peoples, member of the LGBTQI+ community, and people living with disabilities.
CatholicCare requires the preferred applicant to undertake a National Criminal History Record Check prior to employment, and for some roles, a Working with Children Check and/or NDIS Worker Screening Check may be required.
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