Global company that are the best in their field
- Busy, high volume, customer focused role
- Take your pick from a whole lot of employee benefits
**WHY YOU WANT THIS ROLE**
Our client is a global business with their HQ here in WA. They provide telecommunications solutions to a wide variety of industries such as mining, oil and gas, aviation, transport, construction, the list goes on. They pride themselves on their customer focus, technical competence, and international-standard quality assurance. The leadership team encourages autonomy, is supportive and communicates openly. They are currently located in Osborne Park but relocating to Kewdale in March.
It's their people-centric focus that really excites us. They want you to flourish personally and professionally and really tap into your strengths. The perks include:
- Cold hard cash for your stellar new business ideas and rewards for referrals
- Exclusive discounts with major retailers
- A benefits and rewards program
- Health and wellness essentials
- An annual award and recognition program
- Confidential online support and counselling for you and your family
**WHAT AM I GETTING MYSELF INTO?**
Reporting to the State Manager, your role is everything sales administration. This is very much a liaison/communications role, and you will need the skills to be able to manage communications effectively with internal departments and external contacts such as suppliers. It's large volume stuff. Your day-to-day job will look a little something like this:
- Efficiently process sales quotes and orders
- Customer service including following up enquiries, following through on orders from start to finish, handling complaints, post-sales customer care, maintaining relationships, reporting and actioning feedback
- Updating systems and inputting data accurately
- General admin tasks, producing invoices, filing, internal document control, you get the gist
- Raising purchase orders in line with budgets
- Support service and warranty administration, and process returns
- Assist with the stock-take process
**THE NITTY GRITTY**
This is a role for a reliable person who is motivated by customer satisfaction. To be considered, you must have proven experience with quoting, ordering, processing, and associated sales-administration functions, (ideally in a technical environment). As you will be dealing with range of people, including Management, Sales, Accounting, Suppliers and Customers, your communication skills must be excellent. Your ability to organise both time and information needs to be spot-on; you should have a logístical mind. Your attention to detail must be unquestionable.
This is an environment which can sometimes put you under pressure to meet tight deadlines, and dealing with suppliers means sometimes delays are inevitable, so your job will be to think ahead and try to mitigate issues before they arise, or be proactive in updating customers, both internally and externally.
You will also need:
- The ability to manage and stick with tight deadlines, and think ahead to sidestep possible issues
- Previous experience in accounts, finance or sales administration
- You should enjoy working in a busy, high-volume processing environment.
- A friendly, positive outlook, with ability to work effectively within a team, including a "helpful" attitude
- Proven proficiency with MS Office and the capacity to learn new software systems quickly and thoroughly
**READY TO BLOW OUR SOCKS OFF?**
**ABOUT AMY**
**_"_**:
- Looking for your match made in job heaven? Meet 'The Matchmaker'. Amy works in the Executive Assistant and Senior Management space and pretty much knows all there is to know about finding the perfect match in executive land. Her vast experience, paired with her wicked sense of humour and wild card approach to recruiting will make the whole process seamless and exciting."_
SCR-amy-morgan