Job Overview
* We are seeking a dedicated individual to provide hands-on assistance to clinicians during hearing appointments.
* The ideal candidate will be responsible for managing clinical equipment and IT systems used for assessments and video consultations.
* Assisting with hearing aid fittings, minor repairs, and troubleshooting is also an essential part of this role.
* Collaborating closely with clinicians and clinic coordinators to ensure a seamless client experience is crucial.
* This position requires delivering exceptional customer service in every interaction.
About the Role
* A people-first mindset with excellent communication and interpersonal skills is vital for success in this position.
* Being passionate about delivering outstanding client care is essential.
* The ability to stay organized, proactive, and comfortable working with technology is required.
* This is a team-oriented role that contributes positively to a supportive and professional environment.
Your Benefits
* A permanent full-time role in a global organisation.
* Performance incentives for meeting targets.
* A supportive hearing care team dedicated to your growth and development.
* Clear career path and professional training opportunities.
* The MyRewards program offers discounts to over 300 retailers and services across Australia.
* The Online Wellbeing centre provides activities, workouts, meditations, nutritional, and financial advice for a healthier and happier life.
* An Employee Assistance Program is available for support when needed.
* Birthday and Christmas gifts show our appreciation for your hard work.