Overview
Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!
Your Role
We are looking for an energetic and results-driven Telesales & Customer Care Specialist who will play a key role in increasing our profitability and sales revenue by delivering an outstanding luxury sales experience.
In this role you will be responsible for selling Technogym products and services while providing a premium personalized customer experience. You will understand customers needs and aspirations and propose tailored solutions that best match their goals.
You will manage all inquiries from new and existing customers and proactively follow up on leads generated through marketing campaigns building strong and engaging interactions via phone email and chat.
WhatWeOffer
* 7 extra Wellness Days per year
* 1 Birthday Leave day in your birthday month
* Access to our Employee Assistance Program (EAP) with paid therapy sessions
* $100 monthly reimbursement for gym membership or a ClassPass membership
Your Impact
* Ensure the achievement of quarterly inside sales targets.
* Carry out lead generation activities aimed at expanding the customer base.
* Manage inbound calls for both B2B and B2C customers delivering a premium sales experience by understanding customer needs and proposing the most suitable solutions to ensure high customer satisfaction.
* Conduct outbound calls to generate new business opportunities and qualify prospects.
* Support the field sales team by scheduling customer visits and appointments.
* Maintain and nurture the CRM database ensuring all information is accurate and up to date.
* Collect analyze and share relevant market feedback with internal departments.
* Oversee the entire process from order placement to installation ensuring customer satisfaction and identifying opportunities to upsell additional products or services.
About You
Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork.
* 2-3 years experience in telesales or another sales/customer service role
* Bachelor's Degree ideally with business development experience
* Excellent (phone) sales techniques and communication interpersonal skills
* Experience in working in a team in sales-oriented environments
* Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
* Long term customer relationship approach
* Ability to identify process improvements
* Fluency in English
* Knowledge of CRM management
* Interest in and passion for technological evolution and innovation
* Knowledge of Salesforce would be a plus
Technogym is an Equal Opportunities Employer
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true
Required Experience:
Unclear Seniority
Key Skills
Sales Experience,Presentation Skills,SAAS,Customer Service,Google Docs,Organizational skills,Growing Experience,Communication skills,Retail Sales,Enterprise Sales,Medicare,Lead Generation
Employment Type : Advisor
Experience: years
Vacancy: 1
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