Senior Administration Officer - Emergency Department
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Job no:
******
Work type:
Permanent
Location:
South Brisbane
Categories:
Administration
About the role
Mater Hospital Brisbane
has an opportunity available for an
experienced Senior Administration Officer
to join our
Emergency Department
.
This role will be recruited on a
permanent part time basis, 32 hours per week.
As a Senior Administration Officer, you will be responsible for overseeing and coordinating administrative activities within the Emergency Department.
You will play a vital role in ensuring the smooth operation of the department, providing support to medical staff, and delivering outstanding service to our patients.
Shifts are 8 hours in total and all staff are expected to be available across the 24/7 rotating roster.
This is inclusive of mornings (as early as 5am), afternoons (from 1.30pm) and nights starting from 6pm) and also is inclusive of all public holidays and weekends.
In this role, you will provide high-quality administrative support that ensures the Emergency Department operates smoothly and efficiently.
Your key responsibilities include:
Providing exceptional customer service to patients and clients
Processing patient admissions, transfers and discharges, and preparing clinical forms
Providing administrative support to clinical staff
Maintaining a high level of discretion and confidentiality, complying with administration and financial policies and procedures, and keeping accurate, current and accessible files—including records of relevant meetings and discussions
Demonstrating highly developed written communication skills, including the ability to draft routine correspondence on behalf of senior management
Providing administrative assistance to other senior staff and others as requested
Exercising judgement to resolve immediate problems in situations where precedents are not yet established and procedures are undefined
About you
You will be a proactive, organised and customer-focused administrator who thrives in a busy, fast-paced clinical environment.
To be successful in this role, you will bring:
Extensive experience in medical administration support
Highly developed time management and organisational skills
Strong computer skills, including competence with Patient Administration systems (or the ability to quickly learn new systems)
Excellent customer service and interpersonal communication skills
The ability to organise and prioritise work effectively within a demanding environment
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals.
We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care.
At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home pay
with generous salary packaging options, including meal and entertainment benefits
Grow your career
with access to industry-leading training and professional development through Mater Education
Wellbeing support
through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services
with a corporate discount on private health insurance
Exclusive discounts
across dining, retail, travel, accommodation (just to name a few)
Stay active
with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food
with reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger.
Make your move with Mater.
#MAKEYOURMATERMOVE
Applications close on Monday 5 th January ****.
Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made.
Only direct applications will be considered.
Mater Group is dedicated to creating a workplace that values diversity and inclusion.
As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
We believe in providing equal opportunities for all qualified candidates.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Please be advised that our recruitment process may be temporarily paused for the holiday period.
If this is the case for the role you have applied for, we may not start contacting applicants until January ****.
We appreciate your patience and look forward to connecting with you at that time
Advertised:
08 Dec **** E. Australia Standard Time
Applications close:
05 Jan **** E. Australia Standard Time
#J-*****-Ljbffr