Customer Experience Manager
At our organisation, we combine passion for sport and customer service skills to create an exceptional customer experience.
Our retail environment is inclusive and innovative, with a focus on career pathways and recognition.
We are proud to be involved in local community initiatives and women in sports sponsorships.
About the Role:
* Ensure a safe workplace through safety programs and promote a culture of commitment.
* Assist management in cultivating a motivated and effective store team.
* Thriving in a dynamic, inclusive environment that embraces change.
Key Responsibilities:
* Minimum 1 year retail experience in a similar setting.
* Passion for personal growth and inspiring team development.
* Skilled in coaching and supporting others to maximise team performance.
* Team-oriented mindset, valuing collaboration.
* Excellent communication skills across all levels.
* Proficient in stock management and replenishment strategies.
* Strong organisational abilities with keen attention to detail.
What We Offer:
We value diversity and are an equal opportunity employer. We support grassroots participation in sport and are committed to creating a positive work environment.