Director, Service Delivery
This is a key leadership role that drives the transformation of Information Communication Technology (ICT) services. The Director will shape a customer-focused operating model that supports strategic goals.
* Lead the evolution of web, applications, and integration platforms
* Shape how students and staff engage with technology
You are an experienced ICT leader with a proven track record in:
* Leading large-scale service delivery teams in complex environments
* Driving digital transformation and customer-centric service models
* Managing vendor relationships effectively
* Building strong stakeholder relationships and navigating change with confidence
* Applying ITIL and other service management frameworks to improve performance and accountability
We value diversity and encourage applications from people with diverse backgrounds, experiences, and perspectives.