This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees
.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer
.
About Us
As
Portfolio Director of Sales & Marketing
, you will lead the commercial strategy for two key IHG Hotels & Resorts properties —
Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park
. Based at Crowne Plaza Sydney Airport, this pivotal role will oversee all aspects of sales, marketing, strategy and revenue management, driving commercial performance and positioning both hotels as market leaders in Sydney's competitive hospitality landscape. The successful candidate will be a strategic thinker and experienced leader, with the ability to identify growth opportunities, build strong stakeholder relationships, and inspire the on-site commercial teams to deliver exceptional results.
This key role is a trusted advisor to the Hotel General Managers and part of the portfolio leadership team. Crowne Plaza Sydney Airport is perfectly positioned just minutes from Sydney Airport terminals and combines convenience with comfort, catering to business and leisure travellers alike. The hotel offers 252 contemporary, newly refurbished guest rooms, versatile meeting and event spaces and a range of food and beverage options designed for travellers on the go. With a strong mix of transient, corporate, and airline business, the property is a key player in Sydney's airport hotel market, known for its service excellence and contemporary facilities.
Crowne Plaza Sydney Macquarie Park is located in the heart of one of Sydney's fastest-growing business and technology hubs and is the preferred choice for corporate travellers and conference guests. The hotel features 196 spacious, modern accommodation options as well as flexible meeting and event spaces. Its prime location near major multinational headquarters, Macquarie University, and key transport links positions the property as a leading destination for both short- and long-stay guests.
Your day to day
A little taste of your day-to-day:
- Lead the commercial strategy and execution for Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park, ensuring revenue, room night, and market share goals are achieved.
- Oversee all sales, marketing, revenue management, and distribution activities, developing tactical plans to drive occupancy, ADR, Food & Beverage, and events revenue.
- Build and maintain strong relationships with key clients, stakeholders, and partners to maximise business opportunities.
- Monitor competitor activity and market trends, adapting strategies to keep the hotels ahead of the competition.
- Prepare and manage budgets, monthly reports, forecasts, and marketing plans, ensuring profitability and cost efficiencies are achieved.
- Represent the portfolio at trade shows, sales blitzes, and major market events, showcasing the portfolio and developing new business.
- Drive growth across all revenue streams — rooms, Food & Beverage, meetings and events, and ancillary services.
- Mentor, coach, and develop on-site commercial teams, fostering a high-performance culture and a solid sense of collaboration across departments. This role will oversee approximately 5 team members.
- Partner with hotel General Managers, Finance, and Operations teams to ensure commercial strategies support overall business success.
- Lead the development of innovative and guest-centric marketing campaigns that build brand awareness and position both hotels as market leaders.
What We Need From You
What we need from you:
- Minimum 4 years of demonstrated senior leadership experience in hotel Sales and Marketing, preferably in a multiple property role.
- A proven track record of success driving repeat business in the Hotel/hospitality industry.
- In-depth knowledge of sales & revenue management principles/techniques and strong client management, problem solving, negotiation and organisation skills.
- Solid knowledge and experience executing marketing strategies in rooms and Food & Beverage.
- Ability to interact and influence with multiple stakeholders.
- Excellent written and verbal communication skills.
- Unrestricted Australian Working Rights.
What We Offer
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a team-oriented environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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