About This Opportunity:
* We're seeking a skilled Eyewear Specialist to work directly with customers in Melbourne, AU.
* You'll take measurements, adjust and fit eyewear, and execute these details with precision.
* Ensuring our finished eyewear meets optical standards and customer requirements will be your responsibility.
* You'll explain prescription terminology and product offerings to customers, providing expert guidance on eyewear selection.
* Your team will rely on you to deliver exceptional service to all customers.
* Helping customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle is crucial.
* You'll collaborate with your team to establish best practices for sales and customer service that can be implemented throughout the organization.
* You'll represent the brand, educating others about its values and mission.
About You:
* A licensed dispensing optician or an ABO-certified optician is required.
* You must have a passion for the eyewear and retail industries.
* You should be a clear, effective, and professional communicator who can break down technical terms for customers.
* Dedication to delivering excellent customer service and going above-and-beyond to make customers happy is essential.
* An energetic, positive team player who can adapt in a fast-paced environment is necessary.
* You should be extremely detail-oriented and capable of juggling multiple responsibilities.
* You should be open-minded and constantly learning, challenging what you know.
* Please ensure you are not listed on the Office of Inspector General's List of Excluded Individuals / Entities.
Description:
This role requires professionalism, attention to detail, and excellent communication skills. As an Eyewear Specialist, you'll work with a talented team to deliver exceptional customer service and provide expert guidance on eyewear selection. If you're passionate about the eyewear industry and enjoy working in a dynamic environment, we'd love to hear from you!