Overview
Job Title: Service Administrator - Australia (Construction Machinery Industry). Mandarin is a plus point.
About ZOOMLION
Zoomlion is a company from China, mainly engaged in developing and manufacturing major high-tech equipment in the areas of engineering industry and agriculture industry. With more than 30 years of innovation and development, the company is now a global enterprise with subsidiaries in more than 30 countries and more than 30,000 employees worldwide.
For more information about our company, visit https://en.zoomlion.com
Core Purpose
Support Australia site's construction machinery service operations, focusing on customer feedback, safety compliance and warehouse coordination, to ensure efficiency and satisfaction.
Key Responsibilities
Operational & Team Support
* Provide admin support (onboarding, training materials, KPI compilation) for site teams.
* Assist in daily operations (machinery delivery, maintenance tracking).
* Manage customer complaints/feedback with closed-loop tracking and follow-up.
Warehouse & Parts Support
* Assist in machinery/parts warehousing (inbound, storage, inventory, outbound) and ensure SOP adherence.
* Coordinate 3PL logistics, report abnormalities, and support warehouse optimization.
Safety Compliance
* Implement OH&S-aligned safety policies (PPE distribution, checklists, on-site supervision).
* Assist in safety training, conduct spot checks, and track hazard rectifications.
Key Requirements
* 3+ years of construction machinery service/operations support experience (Australian market exposure preferred).
* Familiarity with warehouse/parts management and basic Australian OH&S standards.
* Strong organizational, communication, and customer service skills; detail-oriented.
What we offer
* Competitive salary and benefits packages.
* Opportunities for career growth and advancement.
* Exposure to a wide range of industries and companies.
* Access to professional development programs and training.
* Collaborative and supportive work culture.
How to Apply
Please submit your CV and a cover letter outlining your suitability for the role. For more information, please reach out to ******@zoomlion-zitc.com
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