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Program support officer

Townsville
BLACKROC Recruitment
Posted: 21 January
Offer description

We're looking for a
Program Support Officer
to provide high-quality administrative and coordination support across a district-wide program of works in the North Queensland Region.

This is a hands-on support role suited to someone who is organised, detail-focused and comfortable working in a busy operational environment. You'll play a key role in keeping programs running smoothly by coordinating information, supporting reporting and governance, and ensuring stakeholders stay informed and aligned.

About the Role

In this role, you'll use a range of business systems and software tools to support the effective and timely delivery of projects across the Northern District.

Key responsibilities include:

* Providing high-quality administrative and coordination support across a district-wide program of works
* Coordinating meetings and workshops, preparing agendas, recording minutes and tracking actions
* Maintaining program schedules, documentation, registers, trackers, reports and spreadsheets
* Supporting accurate and consistent information flow across the program
* Liaising with internal teams and external stakeholders, managing enquiries and follow-ups
* Supporting compliance with departmental policies, procedures, legislation (including WH&S) and governance requirements
* Contributing to a collaborative, high-performing team environment and continuous improvement initiatives

To be successful in this role, you will demonstrate:

* Strong proficiency in
Microsoft Office
and related business systems
* Experience providing administrative and coordination support in a program, project or operational environment (highly regarded)
* Clear, professional written and verbal communication skills, with the ability to adapt to different stakeholders
* Strong organisational skills, with the ability to anticipate needs, manage documentation and track actions accurately
* Ability to analyse information, identify risks or issues, and escalate or address them appropriately
* Proven ability to manage competing priorities and deliver high-quality work to deadlines
* Strong interpersonal skills and the ability to work collaboratively within a small team

This role will be offered as an initial 3 month contract and is due to start asap.

To apply please send your resume or contact Natalie on or

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