This is a Duty Managers - Canberra and Brisbane role with Harris Farm Markets based in Canberra, ACT, AU Harris Farm Markets Role Seniority - mid level More about the Duty Managers - Canberra and Brisbane role at Harris Farm Markets Duty Manager | HARRIS FARM MARKETS Step into leadership. Grow with a business that’s fresh, fast-paced, and full of flavour. At Harris Farm Markets, we do fresh food differently. We’re a proudly family-owned Australian business with over 40 years of retail experience and a reputation for quality, sustainability, and innovation. With 30 stores across NSW, ACT and QLD (and growing), we’re on a mission to make great food more accessible, and more exciting for every Australian. We’re now looking for passionate, hands-on and driven Duty Manager to join our team. If you're ready to step up and have excellent leadership skills, then this is your opportunity to let those skills shine! The Role As Duty Manager, you’ll work closely with the Store Manager with the ins and outs of running a high-performing retail store. From team leadership and operations to merchandising, compliance and delivering an outstanding customer experience. Key Responsibilities Work along side the Store Manager with day-to-day operations, including rosters, team performance, and store presentation. Lead by example, championing our values and creating a positive, inclusive team culture. Maintain high standards across merchandising, stock control, food safety and compliance. Deliver exceptional customer service and help your team do the same. Contribute to sales performance by helping drive store KPIs (NPS, eNPS, wage targets, shrink/margin). Take ownership of store standards, from cleanliness and ticketing to uniform and product quality. Play a key role in staff onboarding, development planning, and team engagement. Support the execution of in-store events and seasonal campaigns. About You You bring previous retail managerial experience and a passion for stepping up. You’re confident, proactive and people-focused, a natural motivator and communicator. You’re hands-on, reliable, and ready to tackle whatever the day throws at you. You care about doing things well, from food quality to compliance, you don’t cut corners. You align with our values of quality, integrity, sustainability and community. Why Harris Farm? A vibrant, growing business with strong values and a clear purpose. A culture that recognises and develops potential as we encourage and like to promote from within. Staff discounts you’ll genuinely love. Be part of a business that supports local growers, champions sustainability, and makes food retail feel good again. Ready to grow your leadership career with Harris Farm Markets? Apply Now and bring your energy, curiosity, and commitment to a business that values fresh thinking, in every sense. Harris Farm Markets is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Harris Farm Markets team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Managing daily operations Leading by example Maintaining store standards Key Strengths Leadership skills Retail management experience Customer service excellence Team development ✅ Operational compliance Event execution Why Harris Farm Markets is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Harris Farm Markets not with Hatch.