* Fixed Term conractual role till 26 March 2027
* Play a pivotal role in managing resident admissions and data accuracy across Regis systems, ensuring compliance and exceptional service delivery
* Hybrid role based in Melbourne– join our dynamic team at the Camberwell State Office.
The Opportunity
The Admissions and Data team fulfil an important and critical role within the National Office, supporting residential admissions, accurate resident agreements, governance and compliance for fees and room pricing, and essential reporting and funding activities.
You'll be joining a passionate, high-performing team who love what they do and will support you to grow your skills and build a meaningful career at our Regis Home. Our continuity of carer model means you'll have the time to build strong relationships and become a familiar, trusted face for residents and families.
With over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to develop, grow and explore your career.
How You Will Make an Impact as an Admissions and Data Specialist
In this hybrid Brisbane-based role, you will support and lead key components of the end‐to‐end resident admissions and data processes. Your responsibilities will include:
* Supporting end‐to‐end resident admissions, including agreements, fees, referrals, assessments, and maintaining data accuracy across Regis and government systems.
* Managing residential fees and the national bed portfolio, ensuring compliance, licensing accuracy, and timely updates.
* Completing key governance and reporting tasks such as funding claims, audit support, government queries, and 24/7 RN reporting.
* Delivering excellent customer service and acting as a subject matter expert for admissions, fees, and compliance requirements.
* Maintaining accurate documentation and following regulatory, audit, and safety requirements to contribute to a safe and compliant working environment.
Your expertise and attention to detail will support smooth admissions, accurate data, and high‐quality resident experiences—helping to create an environment our residents and families can rely on.
What You Will Bring to the Role
* Minimum of two (2) years' experience in Residential Aged Care or Home Care
* Demonstrated experience and knowledge in admissions, fees, and financial processes
* Strong computer skills with high attention to detail and accuracy
* Well‐developed interpersonal and communication skills and the ability to work collaboratively in a close team environment
* Ability to adapt to changing priorities and manage multiple tasks effectively
* Strong working knowledge of Microsoft Office, especially Word, Excel, PowerPoint and Outlook
* Excellent customer service and relationship‐building skills
* Ability to communicate effectively across all levels of the organisation and with external stakeholders
Benefits That Support and Reward You
* Flexible working environment to support life balance and wellbeing
* Opportunities for professional development and career progression across Australia
* Salary sacrifice and novated leasing options (Maxxia)
* Flare Benefits – Regis has partnered with FlareHR, Australia's largest employee benefits platform, giving you:
o Everyday Discounts – Exclusive offers across 500+ brands at 9,000+ locations.
o Premium Perks – Savings on groceries, gym memberships, holidays, and entertainment.
o Life Stage Support – Compare and save on healthcare, energy, and transport.
* 12‐week parental leave policy supporting you and your family
* Wellbeing support including discounts on health insurance and gym membership, plus free access to counselling, financial advice and personal assistance
* Employee Referral Program with financial rewards
* Dedicated reward and recognition programs
Belonging at Regis Sandgate
Located in the heart of Sandgate, Brisbane, the Regis State Office sits within a vibrant aged‐care precinct that includes the largest residential home in the Regis network. The site supports over 220 residents and offers specialised services including dementia care, palliative care and respite.
Surrounded by beautifully landscaped gardens and heritage‐style amenities such as a café, salon and library, the campus fosters a welcoming, community‐focused environment and serves as a central hub for operational excellence and innovative aged care programs.
We are proud to support over 10,000 residents and clients across residential aged care, home care, retirement living, day therapy and day respite centres. The work we do genuinely matters—and it's work you can feel good about.
Compliance Requirements
To work in residential aged care, you will need satisfactory background checks including NDIS Worker Screening or police check (role dependent), current flu vaccination, and relevant certifications.
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