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Overview
Hiring: Village Managers & Assistant Managers for FIFO QLD. Apply now. Job no: 536626. Work type: Full time. Location: Bowen Basin, Brisbane, Cairns, Emerald, Gold Coast, Mackay, Rockhampton, Sunshine Coast, West Coast. Categories: Cleaning, General Management, Catering, Supervisor, Facility Management/Engineering.
The opportunity
Step Into Leadership: Village Manager & Assistant Village Manager Roles Available. Be the driving force behind exceptional village operations and customer experience.
Are you a passionate hospitality leader ready to take the next step in your career? We're looking for dynamic Village Managers and Assistant Village Managers to oversee the efficient, high-standard delivery of services in our village operations—including Catering, Cleaning, Facilities Management, Administration, and Mine Site Cleaning.
About the role
As a Village Manager or Assistant Village Manager, you'll be at the heart of our operations, ensuring everything runs like clockwork. You'll manage client relationships on-site, lead a high-performing team, and uphold contract compliance while delivering an outstanding customer experience. This is your opportunity to lead by example, inspire excellence, and drive a positive and safe workplace culture.
* Oversee daily village operations with a focus on efficiency and quality
* Lead, motivate, and support a team to deliver outstanding hospitality services
* Build and maintain strong site-level client relationships
* Champion a safety-first culture and ensure full compliance with SOPs
* Manage resourcing, rosters, and cost controls to optimise performance
* Identify opportunities to maximise revenue and improve service delivery
* Foster team development, cross-skilling, and performance excellence
* Recognise and reward top performers to build engagement and morale
To be considered
* Proven excellent experience in managing mining camp/village operations or a strong hospitality management background (Highly Desirable)
* Inspirational leadership with a track record of motivating and managing teams of 50+ staff
* Unrestricted work rights in Australia
* Must have a valid police check issued within the last 3 months or be willing to obtain one
* Must pass a Queensland Coal Board Medical and Functional Assessment
* Standard 11 surface mining induction or willing to obtain
* Willingness and ability to travel regularly to site on a FIFO roster
* Strong customer service focus with a passion for delivering exceptional guest experiences
* Solid understanding of health, safety, and compliance standards with a commitment to building a strong safety culture
* Solutions-oriented mindset with flexibility to adapt to changing priorities and operational needs
* Highly organised, outcome-driven, and focused on meeting deadlines
* Excellent interpersonal skills with the ability to engage internal teams and external stakeholders
* Strong relationship management skills to foster client trust and satisfaction
* Clear, confident communicator – verbal, written, and in presentations
Benefits
* Full time Employment
* Very competitive Annual Wage: $110,000 - $140,000 + super
* Lifestyle roster - 8 days on, 6 days off
* All flights to and from site, and all meals and accommodation whilst onsite paid for
Positive, values-based culture with a caring and energetic team. Staff discounts across a wide range of popular brands. Ongoing training and development opportunities. Career growth within our global organisation.
"Connecting People and Places to Make the World Work Better". ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and LGBTIQA+ people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com
If you're ready to be part of a global team that values you, we'd love to hear from you To apply, simply click the 'apply' link and complete the online application.
Advertised: 15 Apr 2025 E. Australia Standard Time
Applications close:
Be the driving force behind exceptional village operations and customer experience. Are you a passionate hospitality leader ready to take the next step in your career? We're looking for dynamic Village Managers and Assistant Village Managers to oversee the efficient, high-standard delivery of services in our village operations—including Catering, Cleaning, Facilities Management, Administration, and Mine Site Cleaning.
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