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Funeral arranger/director (permanent position) (toowoomba regional)

Toowoomba
Permanent
Burstows Funerals
Posted: 6 October
Offer description

The role of a Funeral Arranger/Director is vital to ensure the professionalism and high-quality standard that Burstows takes pride in delivering to our families and communities, whilst providing you with a rewarding vocation.

Seeking a Funeral Arranger/Director to join a passionate and multi-skilled team of professionals within the funeral service industry.

Fantastic prospect to make a difference with an industry-leading salary above $65k plus Superannuation.

Based in Toowoomba, this permanent role requires no previous experience and offers a uniform, superannuation salary sacrifice, and fantastic career path.

Key Responsibilities:

- Discuss and plan funeral details with bereaved families, including associated administrative and planning tasks.
- Arrange funerals including completion of contractual arrangements.
- Coordinate and assist with funerals, as required.
- Conduct viewings and assist families every step of the way through the arrangement and funeral planning.
- Consult with facilities such as hospitals, aged care, medical practitioners, and client families around first call requirements.
- Set up for the funeral services both within the Burstows facility, as well as at external churches, chapels, and venues.
- Assist families and the wider community at the funeral, whilst working with other team members and stakeholders to deliver a superior quality service.
- Be an ambassador for our client and their family.
- Support your fellow team members, both in Toowoomba and across our branches as required.

Requirements:

- Police Check.
- Pre-employment medical.
- Skills in people/relationship management.
- Strong communication skills; both written and verbal with an impeccable presentation.
- Ability to prioritise and work effectively under pressure.
- Excellent attention to detail with intermediate administration and IT skills.
- Second-to-none customer service skills with a passion for people.
- Personal accountability and motivation to deliver on outcomes.
- Current unrestricted driver's license.

Burstows is a family-owned funeral company committed to serving our local families with excellence and care. We believe in remaining answerable to our local community, rather than distant shareholders.

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📌 Funeral Arranger/Director (Permanent Position)
🏢 Burstows Funerals
📍 Toowoomba Regional

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