Job Description At Oaks Brisbane Mews Suites, we offer a relaxed, boutique-style experience in the heart of Bowen Hills just moments from the Royal Brisbane and Women’s Hospital and minutes from the city centre. With a mix of long-stay and short-stay guests, every day brings something new. We’re currently seeking enthusiastic and guest-focused Guest Service Agents to join our front office team, with full-time and part-time roles available. What You’ll Do: Provide a warm, professional welcome to all guests Manage check-ins, check-outs, and reservations with accuracy and efficiency Respond to guest queries, requests, and feedback in a timely and thoughtful manner Share your knowledge of the local area to enhance the guest experience Liaise with housekeeping and maintenance to ensure the smooth daily operation of the property