BullAnt Security is a well-established company with a strong reputation for service excellence. We're looking for a Customer Service Officer to join our Rockingham office and become a key part of our customer service and administration team.
This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, loves dealing with customers, and takes pride in delivering outstanding service and support.
WHAT YOU'LL BE DOING
· Handling customer enquiries via phone, email, and portal systems
· Identifying customer needs and delivering tailored solutions
· Providing estimates and quotes
· Creating job requests and work orders
· Scheduling and coordinating mobile and production work
· Administering customer portals and updating records
· Managing general administrative tasks and reporting
· Providing support and relief across the service team
WHAT YOU'LL BRING
· Proven excellence in customer service
· Strong written and verbal communication skills
· High attention to detail and accuracy
· Ability to follow procedures and communication guidelines
· Strong time management and multitasking skills
· A flexible, positive, and proactive attitude
· Good skills in Microsoft Office (Word, Excel, Outlook)
· Ability to provide a National Police Clearance
WHY JOIN BULLANTSECURITY
· Be part of a supportive, close-knit team
· Work in a company that values client satisfaction and service quality
· Enjoy a role with variety, responsibility, and impact
· Join a business with a welcoming and professional culture
HOW TO APPLY
If you're a self-starter who thrives in a customer-focused environment and enjoys keeping things organised, we'd love to hear from you. Apply now with your resume and a short cover letter.