Position Description$73,959.02 base salary + super + generous NFP salary packaging optionsFull-time, 2-year fixed-term contractBased in Prahran, MelbourneThe OpportunityWe are seeking an experienced Medical Receptionist to join our Specialist Clinics. As the frontline of all interactions, you will provide high-quality customer service to all patients. Your responsibilities will include managing a busy front desk, welcoming patients, supporting health professionals, and handling general administrative duties.The ideal candidate will be highly motivated, an excellent communicator, and capable of multitasking in a high-pressure environment.Key DutiesManage reception duties professionally and efficiently.Coordinate appointments for all medical services.Process incoming faxes and emails.Accurately record billable services, ensure timely invoicing, and manage outstanding invoices using electronic medical records.Maintain cleanliness and tidiness in waiting areas.Skills and ExperienceYou will have:Experience working in a busy specialist clinic, including reception duties.The ability to work well under pressure.Strong time management skills with the ability to prioritize tasks.Exceptional customer service skills.Intermediate proficiency with Windows-based software, including Microsoft Office Suite, Word, and Excel.Ability to maintain confidentiality and comply with privacy requirements.BenefitsWorking at the Baker Institute offers flexibility, professional development, and the chance to contribute to a renowned research centre. Benefits include generous salary packaging, an employee assistance program, and modern offices and laboratories near the Alfred Hospital, St Kilda Road, Chapel Street, and Fawkner Park. Remuneration will be based on qualifications and experience.We are committed to gender equality and diversity initiatives.How to ApplyPlease include a current resume with two professional referees, quoting TMc01. Applications are reviewed as received, so apply promptly to showcase how your skills and experience make you the ideal candidate.Applicants must have appropriate Australian work rights and be vaccinated against COVID-19 and influenza (if applicable) as per health mandates. For more details, see the position description or contact us below.We encourage applications from all qualified candidates and are dedicated to creating an inclusive workplace.Contact DetailsHR teamEmail: recruitment@baker.edu.au
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