Library experience manager

Senior Library and Customer Services Officer

This role offers a unique opportunity to lead frontline library operations, providing high-quality customer experiences across public spaces and mobile services. As Senior Library and Customer Services Officer, you will work closely with the Programs & Community Engagement team to align operations and drive service improvements.

* Lead frontline library operations ensuring consistent and high-quality customer experiences.
* Provide day-to-day leadership coaching and support to library staff promoting an inclusive service-focused culture.
* Coordinate daily workflows presentation standards including circulation shelving floor readiness for a welcoming environment.

Send an application

Create a job alert

Alert activated

Saved

Save