Service Adviser – Maroochydore GWM & Renault Kunda Park, Sunshine Coast Full-time | Competitive salary incentives Join a high-performing, growing dealership group on the Sunshine Coast. Maroochydore GWM & Renault, part of a progressive and expanding dealer network, is seeking an experienced Service Adviser to join our dynamic service team. This is an excellent opportunity for a motivated individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service. About the Role As a Service Adviser, you will be the key link between our customers and workshop team. You will be responsible for ensuring a smooth and professional service experience from booking through to vehicle handover. Your responsibilities will include: Managing service bookings and customer enquiries Greeting customers and accurately recording vehicle concerns Preparing repair orders and coordinating workflow with the workshop Providing clear communication and updates to customers Identifying additional repair opportunities and upselling where appropriate Ensuring all documentation is accurate and compliant Delivering an outstanding customer experience that drives repeat business About You To be successful in this role, you will have: Previous experience as a Service Adviser in a dealership environment Strong communication and customer service skills Excellent organisational skills and the ability to multitask A proactive, team-focused attitude The ability to work under pressure in a high-volume workshop Experience with DMS systems (Pentana/ERA preferred but not essential) What We Offer Competitive salary package with performance-based incentives Supportive team environment with strong leadership Opportunities for growth within a multi-site dealer group Ongoing training and development A positive workplace culture focused on teamwork and accountability Why Join Us? We are building a high-performance service team with strong processes, clear structure, and the right support in place — including dedicated warranty and leadership support. If you’re looking for a role where you can make an impact and be part of a team that is continuously improving, we would love to hear from you. Apply now with your resume and a brief cover letter outlining your experience.