Job Description
This role involves working closely with a Relationship Manager to build trusted relationships with business owners. You will help drive business growth through strategic partnerships, increasing market share, and referrals.
As a key member of the team, you will be responsible for managing a portfolio of customers by developing and maintaining a detailed understanding of their business needs.
You will act in the best interest of the customer and apply a customer-centric approach to support their business needs with tailored solutions.
Key Responsibilities
* Manage a portfolio of customers by developing and maintaining a detailed understanding of their business and financial needs.
* Act in the best interest of the customer and apply a customer-centric approach to support their business needs with suitable products and services.
* Provide solutions for account maintenance and customer needs while maintaining a well-managed portfolio compliant with all relevant policies and procedures.
* Collaborate with stakeholders to fulfill customer needs.
Required Skills and Qualifications
We are looking for someone with prior experience in commercial banking frontline roles and commercial lending. The ideal candidate should have strong communication skills to assist customers effectively and attention to detail when reviewing agreements and contracts.
Why This Role is Ideal
In this role, you will be part of an organization where diversity and inclusion are celebrated. We offer a range of flexible working arrangements and provide access to health and wellbeing services and discounts on selected products and services.