24–30 per hour + Overtime Rates & Time Off in Lieu
Are you someone who takes pride in your work and thrives in a supportive team environment?
Do you enjoy delivering outstanding service and being part of a company that values professionalism, training, and celebrating success?
If you have a sharp eye for detail, strong leadership potential, and a commitment to providing exceptional service, we'd love to hear from you
About Diamond Carpet Cleaning
For over 19 years, Diamond Carpet Cleaning has been delivering trusted, high-quality cleaning services across the Rockhampton region. Our mission is to provide an exceptional client experience to every client each and every time—while fostering a positive and supportive team culture.
Our Core Values:
* Exceptional Client Experience
* Professionalism
* Education & Training
* Teamwork & Celebrating Success
* Being Above the Line
* Trustworthiness
We're Hiring: 2 Cleaning Technicians (Starting June/July 2025)
You'll begin your journey with hands-on experience and professional training, progressing through a clear career path:
1. Learn practical skills under the guidance of a Lead Technician
2. Gain hands-on experience and work collaboratively with the team
2. Technician in Training
Complete theoretical training on cleaning techniques and client service
Work alongside experienced technicians and begin handling pre-quoted jobs
Learn foundational sales and quoting skills
Independently manage cleaning jobs (quoted and unquoted)
Perform job audits and quotes
Support junior team members and provide exceptional client experiences
4. Optional Specialisations (for the right candidate):
Specialised Portable Technician – Trained in non-truckmount services such as leather, vinyl plank, car interior, and air conditioner cleaning
Lead Technician – Train, support, and mentor team members while driving professional growth
Progression depends on your willingness to learn, take initiative, and demonstrate maturity and skill competency
Key Responsibilities
* Delivering high-quality cleaning services to residential and commercial clients.
* Work efficiently and effectively on your own and with a team.
* Follow policies & procedures
* Inspect and assess items to be cleaned for damage, stains, and specific cleaning requirements, providing recommendations to clients as needed.
* Uphold our commitment to outstanding customer service, addressing client concerns and questions with professionalism and courtesy.
* Complete regular maintenance on vehicles and equipment.
* Participate in team meetings by presenting opportunities, challenges & solutions, to enhance service quality, and contribute to the company's growth initiatives.
* Uphold a clean and organised work environment in accordance with company standards.
* Complete training in carpet, upholstery and other cleaning services from Diamond Carpet Cleaning and professional cleaning schools
* Preparation of daily paperwork and invoices/ receipt of payment from customers
* Contribute to the positive team culture
What We're Looking For
* Previous cleaning experience (advantageous but not essential). Training will be provided
* Strong communication, teamwork, and leadership potential
* Ability to solve problems and adapt to challenges
* Valid manual driver's license and a clean driving record (preferably manual)
* Physically fit and capable of moving heavy equipment
* Clean criminal history and ability to pass a drug test
* Availability Monday to Friday (6am–6pm), with occasional overtime as needed
Why Join Us?
* Be part of a supportive, family-owned local business (you're more than a number)
* Receive ongoing professional training and personal development
* Paid above award rates
* All hours above 38 per week paid as overtime or TOIL (Time Off in Lieu)
If you're passionate about exceeding client expectations, leading & encouraging others, and are physically fit, we invite you to apply for the Cleaning Technician position. Join our team and play a pivotal role in providing The most detailed cleaning services in the Rockhampton region. To apply, kindly email your resume and a cover letter explaining why you would be a good fit for our company.
Subject Line: (Your Name) –Technician JUNE 2025- I'm ready to get started
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