Strategic SaaS Customer Success Manager – Perth, Tasmania, Australia
A global software company is seeking a motivated Customer Success Manager to enhance the value of their platform for customers. The role involves managing a portfolio of key accounts, focusing on customer retention, product adoption, and driving business success. Candidates should have over 5 years of experience in a customer-facing role, particularly within a SaaS environment, along with strong communication and strategic account management skills. The position offers an annual salary between AUD 80,000 - 90,000 plus performance bonuses.
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