About This Opportunity
As the Operations Manager, you will be responsible for leading our Townsville site end-to-end. Your focus will be on driving continuous improvement, standardising routines, removing bottlenecks, tightening housekeeping, and tracking simple before-and-after measures to sustain gains.
This is a hands-on role with clear accountability for performance, cost, and compliance. Key responsibilities include:
* Developing and implementing daily plans to meet output, service, and quality targets across receivals, processing/packaging, and dispatch.
* Leading a core team and scaling labour during higher-volume periods; setting rosters, coaching supervisors, and managing performance.
* Planning and delivering maintenance with internal staff and contractors; scheduling shutdowns and managing critical spares.
* Driving improvement in changeovers, workflow, and visual standards; embedding standard work and simple metrics.
* Managing production processes and reporting on safety, production, and downtime.
* Ensuring compliance with safety and environmental requirements; leading incident response, investigations, and close-outs.
* Collaborating with Supply Chain, Safety, Finance, and central Engineering to align schedules and priorities.
About You
* You should have led operations for a manufacturing/industrial/logistics site or a sizeable department (e.g., bulk handling, building products, chemicals, food, ports, utilities, heavy FMCG).
* A visible leader on the floor; confident coordinating contractors and delivering brownfield works while the plant runs.
* Proven experience shifting maintenance from reactive to planned and using maintenance/enterprise systems for work orders, inventory, and reporting.
* Comfortable managing production processes and delivering small capital projects.
* A clear, practical communicator who brings solutions and follows through.
* Trade or engineering background valued, not essential.