What To Expect Tesla Motors is looking for an experienced Roadside Response - Mobile Tyre Fitter / Mobile Tyre Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a robust level of customer service. This position will service the Sydney area; however, the role will require daily travel within the region directed by Mobile Tyre Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:
What You'll Do
* Remove, replace, repair, diagnose the full range of tyres on Tesla customer and internal vehicles, remotely on site or at service centres.
* Perform basic inspections, repair, and service of Tesla electric vehicles as required.
* Operate a variety of hand, power, and shop tools.
* Perform equipment inspections, adjustments and certifications.
* Maintain records of time, expenses and materials.
* Help maintain cleanliness of service vehicles.
* Effectively handle multiple priorities, organize workload, and meet deadlines.
* Support other Mobile Service technicians and Tesla Service Centres as needed.
* Daily regional travel.
What You'll Bring
* Experience with mounting and balancing tyres and tyre repairs.
* Excellent oral and written communication skills as well as the ability to follow instructions.
* Valid driver's license with a clean driving history.
* Must be comfortable with daily regional travel and operating a large service vehicle.
* Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders.
* Ability to quickly learn and adapt to new systems, processes, and a dynamic work setting.
* Must display a sense of urgency when responding to customer Roadside Assistance needs.
* Excellent customer service and problem-solving abilities.
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