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Case manager

Mount Isa
Queensland Corrective Services
Posted: 5 October
Offer description

Overview

A career as a Case Manager in Community Corrections offers a unique opportunity to support positive change and enhance community safety. We're currently seeking dedicated Case Managers to join our Mount Isa team. In this role, you'll supervise individuals on community-based orders or parole, helping them make meaningful progress while contributing to a safer Queensland. Mount Isa is a dynamic outback city in north-west Queensland, known for its red-earth landscapes and rugged ranges. It offers a true outback experience with the conveniences of a regional hub. Whether you're drawn to sunsets, local rodeos, fishing spots, or community events, Mount Isa provides a lifestyle full of character and connection.

To thrive as a Case Manager, you will need to demonstrate the ability to:


Responsibilities

* Prioritise community safety when interviewing individuals, assessing and responding effectively to risk
* Manage multiple and complex demands and competing priorities in a fast-paced environment, while navigating policy and procedural frameworks to implement daily offender management policies
* Support productive working relationships with internal teams, external service providers, and community stakeholders
* Act with integrity and display personal drive
* Communicate with influence, adapting your approach to engage effectively with diverse audiences
* Respect and embrace diversity, fostering an inclusive environment


Qualifications & Eligibility

* Hold a current driver's licence
* Have full working rights in Australia
* Possess a bachelor's degree in a relevant field such as Criminology, Law, Justice, Psychology, Social Work, Social Sciences, Education, Health, Business, or Aboriginal and Torres Strait Islander Studies
* Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution

Applications to remain current for 12 months.


Why Join Queensland Corrective Services (QCS)?

* Attractive salary package, including 12.75% employer superannuation, locality allowance and annual leave loading
* Nationally accredited training, including a Certificate IV in Correctional Practice (Community), with ongoing professional development
* Comprehensive leave entitlements to support wellbeing and work-life balance
* Structured career progression and tailored development plans to help you grow
* Inclusive and supportive culture where diversity is valued
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