Growth within the company
- Well-known leading Australian-owned reputable logistics company
- Great work culture and training
**_Hudson Jones is a national based permanent recruitment agency that specialises in recruiting talent by matching skillsets, experience and culture to maintain sustainable, long-term employment._**
**OUR CLIENT**:
Whilst being a rapidly growing business, our client is a leading Australian-owned logistics company that provides 'port-to-door' services to some of the world's best-known brands. Our client prides themselves on their customer centric approach and has strong values around respect, safety and integrity with a vision to be the market leader of innovative supply chain solutions.
**ABOUT THE ROLE**:
The Account Manager is responsible for managing a portfolio of accounts by providing exceptional customer service and strategies around the c
**KEY RESPONSIBILITIES**:
- Providing exceptional customer service
- Identify supply chain optimisation opportunities with customers
- Identify opportunities to enhance business and support with business growth
- Develop, implement, monitor and maintain the company's account management system
- Update and maintain relevant customer communications and the customer database
- Management of customer accounts
- Educate customers on all services offered including contract logistics, warehousing, distribution, eCommerce fulfillment, One Network and wharf cartage
- Conduct regular quarterly business reviews and face to face meetings with all assigned customers
- Other tasks as required
**PERSONAL ATTIRBUTES**:
- Exceptional written and oral communication skills
- Analytical
- Solution focused
- Strong time management skills
- Negotiation skills
- The ability to build and maintain strong relationships
- Strong consulting skills
- Project management skills
**ESSENTIAL**:
- Experience within Account / Customer Service management
- A strong background in warehousing
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**HIGHLY DESIRABLE**:
- A tertiary qualification in a related field
- Extensive knowledge / exposure to 3PL services
- Experience in providing end-to-end supply chain solutions within a 3PL environment
**BENEFITS**:
- Mobile phone + laptop provided
- The opportunity to join a well-known leading Australian-owned reputable logistics company
- A fantastic work culture that provides long-term employment, stability and growth
If you are seeking a challenging although rewarding opportunity that provides growth, an attractive salary and development
- We are an equal opportunity employer, all applicants welcome._