About This Role
We are seeking a skilled and enthusiastic professional to join our team as an Automotive Sales Specialist. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience from initial contact to delivery day.
Your primary focus will be on engaging with customers, educating them about our products and services, and ensuring their complete satisfaction throughout the sales process.
Key Responsibilities:
1. Engage Customers: Develop strong relationships with customers by being responsive, approachable, and knowledgeable about our products.
2. Educate Customers: Provide in-depth information about our vehicles, features, and benefits to help customers make informed purchasing decisions.
3. Maintain Sales Pipeline: Effectively manage customer leads, schedule test drives, and maintain accurate records of customer interactions.
4. Achieve Sales Targets: Meet and exceed monthly sales targets by consistently delivering excellent customer service and promoting our products.
5. Execute Operations: Ensure seamless execution of sales operations, including vehicle deliveries, orientations, and maintenance of accurate records.
Requirements:
1. Customer Service Experience: Proven track record of providing exceptional customer service in a fast-paced environment.
2. Positive Attitude: A positive, enthusiastic attitude and passion for delivering outstanding results.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to understand and communicate complex business concepts.
4. Team Mentality: Strong team player with a collaborative mindset and willingness to support colleagues when needed.
5. Excellent Communication: Ability to effectively communicate with customers, colleagues, and management, ensuring clear understanding and resolution of issues.
6. Tesla Products: In-depth knowledge of our products and services, including features, benefits, and industry trends.
7. Availability: Willingness to work flexible hours, including evenings, weekends, and holidays, as required.
8. Licensing: Valid driver's license with a minimum of 2 years of clean driving record.
What We Offer:
* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive compensation package
* Comprehensive benefits package