Join to apply for the Property Services Manager role at JLL
We are seeking an experienced Property Services Manager to oversee daily property operations at Melbourne Quarter, one of Melbourne's premier commercial developments. This role is responsible for managing maintenance, cleaning, security, and vendor operations whilst leading teams of staff and contractors to ensure optimal building performance and exceptional client satisfaction.
The successful candidate will utilise JLL's cutting-edge technology platforms and data analytics to deliver efficient, cost-effective property services across our commercial real estate portfolio. You will serve as the primary client contact for service issues, manage budgets, ensure regulatory compliance, and implement comprehensive preventive maintenance programmes.
An overview of the role:
* Compliance & Certification: Ensure building and employee compliance with all relevant statutory authorities and engineering best practices
* Maintenance & Risk Management: Coordinate effective management of all property services and works within the building
* Budgets & Reporting: Prepare annual property operations and capital works budgets
Responsibilities:
* Ensure building and employee compliance with all relevant statutory authorities and engineering best practices
* Maintain adherence to Lendlease GMR performance standards
* Obtain certification from contractors and consultants for all essential services
* Prepare annual Fire Safety Statements and other statutory documentation
* Ensure Environmental and Occupational Health & Safety compliance, including contractor inductions and risk management plans
* Coordinate effective management of all property services and works within the building
* Conduct periodic inspections of building systems and plant to assess repair priorities
* Manage specialist contractors to ensure contract compliance and scope delivery
* Implement and maintain JLL's computerised Planned Preventative Maintenance systems
Requirements:
* Minimum 5 years' experience as an Operations Manager in A Grade or Premium commercial assets
* Trade Certificate or tertiary qualifications
* Demonstrated ability to prioritise work within tight operational and financial deadlines
* Positive approach to meeting client needs whilst managing tenant expectations
* Strong customer service ethic with ability to empathise with tenant needs
* Excellent communication skills across all organisational levels
Benefits:
* Great employee discounts off fitness, wellbeing & other renowned bands
* 18 weeks paid maternity leave
* Private Health Insurance Discounts
* Active Social Club
* Employee assistant program
* Novated Lease for EV cars
* Paid time off for volunteer work
* Career Opportunities with Australia's #1 Commercial Real Estate firm
* Premium offices
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability. We recognise and appreciate the skills acquired in military service careers as vital and transferable to our workforce.
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