Overview
The Visitor Experience is a 7 day a week operation with this role required to contribute to ensuring that outstanding performance is delivered compliantly every day.
PURPOSE OF THE ROLE: The primary role of the Visitor Experience Retail Sales Assistant is to support and contribute to a high level of service and deliver an exceptional experience to consumers. Additionally, you will be expected to model positive behaviours such as proactive consumer engagement, immersive storytelling, and model a growth mindset to also contribute positively to a large, diverse, cross functional team. They will be responsible for achieving service and sales targets, which can involve various staff training such as selling techniques (on selling/up selling) and product knowledge (features and benefits).
Top accountability
Perform cross functional tasks that deliver the successful day to day running of the Visitor Experience facility including but not limited to:
* Retail sales
* Ticket sales
* Bar tending
* Site cleaning
* Event execution
Qualifications / Experience
* RSA & Food Handling Cert
* 2+ years of Retail/ Tourism/ Hospitality experience.
* Strong desire to learn more about the site
* Possess a friendly, helpful, confident, and engaging personality.
* Be familiar with sales protocols and customer service procedures.
* An excellent communicator, both verbal and written.
* Possess the ability to build positive relationships with customers.
About ManpowerGroup and Equal Opportunity
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Aboriginal and Torres Strait Islander people are encouraged to apply. By submitting your resume and other personal information you consent to this information being collected in line with our privacy policy. Please indicate your preferred method of communication in your resume and let us know if you require any reasonable adjustments should you be contacted for an interview. Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup. State licenses: Manpower Services (Australia) Pty Ltd (QLD SA) and Greythorn Pty Ltd (QLD).
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