Senior Site Reliability / Gitops Engineer
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do.
Job Summary
The IS team at Canonical supports and maintains all of Canonical's IT production services, running services used by over 60 million Ubuntu users. As a Senior Site Reliability / Gitops Engineer you'll drive operations automation to the next level, utilizing open source infrastructure as code, CI/CD pipelines, and Canonical's leading automation tools. You will define IaC practices, improve Canonical products by providing critical feedback, and collaborate on design and implementation with other teams.
Responsibilities
* Drive the development of automation and GitOps as an embedded tech lead within the team.
* Collaborate closely with the IS architect to align solutions with the IS architecture vision.
* Design and architect services that IS can offer to the organization as products.
* Apply IaC experience to constantly increase automation and improve IaC processes.
* Automate software operations for reusability and consistency across private and public clouds, considering distributed systems complexity.
* Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
* Develop skills in troubleshooting, capacity planning, and performance investigation.
* Set up, maintain and use observability tools such as Prometheus, Grafana, and Elasticsearch; design and maintain monitoring and alert.
* Provide assistance and work with globally distributed engineering, operations, and support peers.
* Receive uninterrupted development time to focus on larger projects.
* Share experience, best practices, and mentor team members in design sessions and collaborative work.
* Carry final responsibility for time‑critical escalations.
Qualifications
* Modern view on hosting architecture driven by IaC across private and public clouds.
* Product mindset focused on developing products rather than solutions.
* Python software development experience with large projects.
* Experience working with Kubernetes or other container orchestration systems.
* Proven experience managing and deploying cloud infrastructure with code.
* Practical knowledge of Linux networking, routing, and firewalls.
* Affinity with Linux storage forms, from Ceph to databases.
* Hands‑on experience administering enterprise Linux servers.
* Extensive knowledge of cloud computing concepts and technologies.
* Bachelor's degree in computer science or related engineering field (or greater).
* Clear and effective communication in English over email, chat, video or voice calls.
* Motivated to troubleshoot from kernel to web and willing to ask for help when appropriate.
* Willingness to be flexible and learn new things quickly.
* Inspired by needs of fast‑changing environments.
* Happy to work within distributed teams.
* Passionate and familiar with open‑source, especially Ubuntu or Debian.
What we offer
* Distributed work environment with twice‑yearly in‑person team sprints.
* Personal learning and development budget of USD 2,000 per year.
* Annual compensation review.
* Recognition rewards.
* Annual holiday leave.
* Maternity and paternity leave.
* Team Member Assistance Program & Wellness Platform.
* Opportunity to travel to new locations to meet colleagues.
* Priority Pass and travel upgrades for long‑haul company events.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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