Job Description:DXC Technology (NYSE:DXC) is a global leader in IT services, committed to supporting our people and delivering excellence to over 6,000 customers across more than 70 countries. We leverage technology to create social and business value, improving lives worldwide.We are seeking a Field Technician based in Adelaide Metro to join our team. The successful candidate must pass a national Police check and be available for rostered out-of-hours support (on call).Responsibilities:Provide high-quality desktop support to all users, including executives.Set up and support laptops, desktops, mobiles, and peripherals.Support users face-to-face, via telephone, and remote tools.Perform routine maintenance on hardware.Manage and track assets, requests, and incidents accurately.Prioritize support requests and work orders.Maintain detailed service records and notes.Follow safety protocols to prevent injuries.Complete tasks within designated timeframes.Knowledge and Skills:Basic hardware and OS familiarity.Attention to detail and accuracy.Multitasking ability.Strong interpersonal and communication skills.Customer service orientation.Ability to work in a fast-paced environment.Professional demeanor and time management skills.Customer relationship building skills.Valid Australian driver’s license.Ability to pass background checks, including Police and DHS checks.Personal Attributes:Eager to learn and support new technologies.Excellent communicator who ensures customer satisfaction.Motivated for an engaging and rewarding role.Interested? Apply now to join DXC!We are an Equal Opportunity Employer:DXC values diversity and is committed to providing accommodations for qualified candidates with disabilities in accordance with our policies.
#J-18808-Ljbffr