At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.
Job Impact
We are seeking an experienced NV2‑cleared Security Lead to perform a high‑profile role in safeguarding a major Telecommunications Data Centre in Canberra. This is a critical frontline supervisory role where professionalism, vigilance and integrity are essential. $8,000 Sign on Bonus available!
About the Role
The security team in this location plays an important role in ensuring that our client’s data integrity is always maintained. Your role as the Security Lead is to ensure the guarding team, as well as yourself, act as the first point of contact for visitors and contractors entering these locations where you will set the tone; delivering a professional and welcoming experience whilst upholding strict security protocols.
Job Location
Canberra, ACT
Contract
Permanent opportunity – full time
Pay Rate
SSIA Level 5
Shift Pattern
Ability to work rotating day and night shifts of 12 hours
Key Responsibilities
* Leading on‑shift operations, providing direction, briefings, and oversight to ensure consistent standards, professionalism, and team performance
* Acting as the site escalation point, managing incidents, compliance issues, and liaising with the client and internal leadership as required.
* Ensuring operational continuity, overseeing staffing coverage, shift handovers, and the quality of reporting and documentation.
* Proactively managing team welfare and performance consistency across the shift.
* Provision of training, education and upskilling team to exceed performance
* Provision of exemplary customer service, with some administrative tasks.
* Ensuring adherence to all site security procedures, policies and access control requirements to meet audit requirements
* Identifying and preventing prohibited items from being introduced to or removed from secure areas
* Raising, updating and managing access requests using client security systems and software
* Responding to, escalating and documenting incidents with clear, accurate written reports and daily activity logs
* Maintaining a strong safety‑first mindset and leading by example in compliance and professionalism
About You
* Mandatory Australian citizenship, due to government clearance requirements
* Current NV‑2 Clearance
* Must have Security Licence, Classification 1A (Unarmed Leading) & 1E (Monitoring Centre Operator)
* Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
* Ability to clear an Australian Police Check
* Previous supervisory, leadership or mentoring experience of a high performing team
* Lead by example – support a safety and compliance culture
* Excellent communication and customer service skills
* Conflict resolution and negotiation skills required
* Strong multi‑tasking abilities
* Intermediate PC skills (MS Suite)
* Report writing and Site patrol duties
* Excellent observational skills
* Experience communicating via two‑way radio
Benefits
* $8,000 Sign on Bonus (for full time permanent employees payable in two instalments; completion of 6‑month probation and 12‑months tenure).
* Work within Australia’s most secure and sensitive environments
* Be part of a high trust, clearance‑based workforce
* Access ongoing training, career pathways and professional development
* Operate in a values driven organisation that prioritises integrity and accountability
* Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
* Employee benefits such as retail discounts, annual awards, regular employee engagement survey and a Reward & Recognition Framework
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.
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