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Clinical operations manager

Ballarat
beBeeCoordination
Posted: 14 September
Offer description

Practice Coordinator Job Description

This is a unique opportunity to join our healthcare team as a Practice Coordinator.

About the Role:

We are seeking a highly organized and experienced individual to oversee patient appointments, scheduling, and follow-ups across multiple clinics.

The successful candidate will be responsible for managing patient inquiries, ensuring a positive patient experience, and maintaining accurate and timely updates of patient records.

Key Responsibilities:

* Oversee patient appointments, scheduling, and follow-ups
* Manage patient inquiries and ensure a positive patient experience
* Maintain accurate and timely updates of patient records
* Supervise front desk staff and ensure seamless communication and administrative efficiency
* Oversight of billing processes, including Medicare claims and private billing procedures
* Manage clinic inventory and procurement of medical supplies
* Develop and manage staff rosters and ensure appropriate staffing levels and leave management
* Support recruitment, onboarding, and staff training initiatives
* Assist with staff performance evaluations and professional development programs
* Ensure compliance with healthcare regulations and internal policies

Requirements:

* Proven experience in a similar role within a healthcare setting (minimum of 2 years)
* Strong understanding of Medicare billing, healthcare administration, and clinic management
* Excellent organisational, communication, and leadership skills
* Proficiency in practice management software and Microsoft Office suite
* Ability to handle multiple tasks and thrive in a fast-paced environment

Why Work with Us:

Our organisation offers a collaborative and supportive environment, where you can make a real difference in the health and well-being of the community.

We provide opportunities for career growth, competitive remuneration, and a strong commitment to work-life balance.

Benefits:

* Competitive remuneration package
* Career growth opportunities
* Work-life balance

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