Job Summary:
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* Assist customers with their vehicle needs and ensure they have a positive experience.
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We are seeking an exceptional individual to join our team as a Sales Advisor. As a key member of our sales team, you will be responsible for providing excellent customer service and ensuring that every customer has a positive experience when interacting with us.
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Duties and Responsibilities:
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* Greeting Customers
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You will be the first point of contact for customers visiting our dealership, so it is essential that you provide a warm and welcoming greeting. This includes addressing customers by name, making eye contact, and offering a smile.
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* Recording Customer Details
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Accurate records must be kept of all customer interactions, including vehicle details, work required, and any communication with customers or colleagues.
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* Liaising with Colleagues
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Regular communication with other departments is crucial to ensure seamless customer service. This includes working closely with the Service Manager to ensure efficient workflow and communicating with customers regarding delays or changes to their vehicle's maintenance schedule.
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Required Skills and Qualifications:
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* Excellent Communication Skills
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You should possess excellent verbal and written communication skills, enabling you to effectively communicate with customers, colleagues, and suppliers.
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* Proactive Approach
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A proactive approach to problem-solving and customer service is essential in this role. You should be able to think on your feet and respond promptly to customer queries and concerns.
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Benefits:
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* Stability and Security
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We offer a stable and secure work environment, allowing you to plan for the future and grow within the company.
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* Tax-Free Bonuses
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In addition to a competitive salary, you may be eligible for tax-free bonuses after 12 months of employment, providing further financial stability and security.
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About Us:
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Our company operates across multiple locations, representing various brands and providing new and used vehicles, services, and accessories to meet the diverse needs of our customers.
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We strive to provide exceptional customer service and build long-term relationships with our customers.