About Us
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first.
Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
About The Role
Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Pakenham on a full-time basis, Monday-Friday.
As a medical receptionist you will be responsible for
Managing all phone enquiries in a timely, professional and confidential manner
Front of house reception / greeting patients upon arrival
Schedule appointments for patients and referrers
Issue patient invoices/receipts and process Medicare rebates as required
Enter and update patient registration details
Ensure the reception and waiting area is clean and presentable at all times
This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.
You Will Have
Strong customer service and patient focus skills
Eagerness to learn
Excellent time management and organisational skills
High level of attention to detail and confidentiality
Ability to work autonomously, as well as part of a team
Experience in a Radiology background, as well as exposure to Medicare services will be highly regarded
We Offer
A dynamic team environment
Attractive remuneration and benefits
Paid Parental Leave
Potential for growth
Commitment to professional development and education
Adaptable and supportive working arrangements
Applying