Talent Right has partnered exclusively with Tuffa Products to recruit a
Sales & Operations Specialist
in Canning Vale, WA. This is a newly created role designed to provide vital support across to the State Sales Manager and the wider sales, customer service, and office functions ensuring clients receive a seamless experience.
The Company
Tuffa Products is a leading provider of high-quality tags, labels, and lockout solutions for the mining, oil, gas, and industrial sectors. Known for reliability, innovation, and practical solutions, Tuffa continues to grow its footprint across Australia. With a strong reputation for customer service and tailored support, the company is now expanding its team to meet increasing demand.
The Role
As a Sales & Operations Specialist you'll provide vital all-round support ensuring the smooth operation of daily activities. From processing customer orders and answering calls to assisting with dispatch and occasionally delivering urgent packages, this role seamlessly blends administrative tasks with client-facing responsibilities.
Working closely with the State Manager, you'll focus on supporting smaller to mid-sized accounts while the State Manager manages the larger clients. This means you'll be the go-to person for a wide variety of trade customers, including scaffolding, industrial, plumbing and electrical supply stores.
This is an excellent opportunity for someone who enjoys variety in their day, thrives on problem-solving, and is comfortable moving between office admin, sales support, and hands-on tasks.
Key Responsibilities
Enter and process customer orders accurately using NetSuite (ERP)
Answer incoming calls and respond to client enquiries in a professional and timely manner
Support sales with artwork, proofs, and order documentation
Assist with dispatch and fulfilment, including coordinating couriers and occasional site deliveries
Maintain accurate records and attention to detail across all admin processes
Provide outstanding customer service, building strong relationships with repeat and new clients
Work collaboratively with the State Manager and the wider team to ensure smooth operations
What We're Looking For
Previous experience in an office-based, sales admin, or customer service role
Strong attention to detail and ability to manage multiple priorities
Confident communicator with a customer-first mindset
Proficiency with ERP systems (NetSuite is highly regarded, but not essential)
Willingness to step in and help where needed - from admin tasks to dispatch runs
Reliable, adaptable, and able to work independently as well as part of a small team
Why Join Tuffa Products?
Competitive salary package
Monday-Friday hours with a stable 38-hour work week (8am - 5pm)
Prospect to be part of a supportive and growing team
Varied, hands-on role with a mix of office and customer-facing tasks
Work for a company with a strong reputation in the mining and industrial sectors
Be part of a culture that values reliability, teamwork, and getting the job done
If you're ready to bring your admin and customer service skills into a role with variety, responsibility, and direct impact, we'd love to hear from you.
To be considered, please send your CV and a brief cover letter addressed to
Emily Wheeldon (Recruitment Manager)
explaining why you're the ideal fit for the role.
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