Permanent Customer Service Officer (90M ) Sunshine, Melbourne, Australia
Salary: + super
Location : Sunshine, VIC
Hours: Full-time, Monday–Friday, 9:00am – 5:30pm
About the Role
Join a global leader in pants and coatings with a history dating back over 200 years!
We’re seeking an enthusiastic & proactive Customer Service Officer to join the team in Sunshine
In this role, you’ll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.
Key Responsibilities
- High volume customer service calls & emails - 80 to 100 per day
- Register, process, file, and archive customer orders via phone, email, or digital systems
- Support the end-to-end order-to-cash process with precision and care
- Build excellent customer relationships through timely, clear communication
- Offer product and customer solutions, and suggest workflow improvements
About you
- 1-2 year experience in customer service within a fast-paced environment
- Robust computer and clerical skills (Microsoft Excel, Word, Outlook, PowerPoint)
- High attention to detail, effective communication, and a team-oriented mindset
- Familiarity with SAP is highly advantageous
Employee Benefits
- Permanent position with an immediate start
- On-site parking and accessible via public transport
- Discounted private health insurance with Bupa
- Free onsite physiotherapy sessions each week
- Subsidised gym membership available annually
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Required Skill Profession
Customer Service
📌 Permanent Customer Service Officer
🏢 Randstad
📍 Melbourne