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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of Australia's largest providers of homelessness services. We believe every person deserves dignity, respect, and a safe place to call home. Our services support adults and families through accommodation, case management, assertive outreach, financial assistance, community connection and referral pathways.
Your contribution in this role helps ensure every person who walks through our doors is welcomed, supported and treated with compassion.
About the role
As the Receptionist at House 49, you will be the welcoming face and first point of contact for clients, visitors, contractors and stakeholders. This role plays a vital part in creating a safe, calm and supportive environment while providing high-quality reception and administrative support to ensure the smooth operation of House 49 and the programs delivered onsite.
Reporting to the House 49 Manager, this is a 12-month fixed-term, full-time position based in Darwin, NT. Pay is in accordance with SCHADS Level 3.
How you will make an impact
* Warmly greeting visitors and clients, managing security and telecommunications systems, and responding to general enquiries.
* Acting as the first point of contact and directing people to the appropriate staff or services.
* Managing incoming emails and general correspondence.
* Transferring calls, taking accurate messages and ensuring timely follow-up.
* Receiving, sorting and distributing daily mail.
* Providing banking support and managing petty cash.
* Supporting the team with general office duties and resource management as required.
What you will bring
* Previous experience in a reception or administrative role, ideally within the community or welfare sector.
* Certificate III in Business (or willingness to obtain).
* Current First Aid certificate (or willingness to obtain).
What we offer
The Salvos offer a meaningful and well-rounded benefits package, including:
* Salary packaging up to $15,900 tax-free and $2,650 meal and entertainment benefit.
* Generous paid parental leave (12 weeks for primary carers) purchased leave options (up to 8 weeks), and 5 days paid leave annually to experience other TSA programs.
* Flexible working arrangements.
* Access to Employee Assistance Program, health and wellbeing initiatives
* Ongoing training and development to support your professional growth.
* A rewarding, purpose-driven career where your work creates real and lasting social impact.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration